Dear Residents

We have been asked to provide the following information and link to a survey about your experience of accessing your GP.

The Survey acknowledges the following

“It is essential that primary care services remain well informed of all ranging public experiences to demonstrate a compassionate and rational understanding of real time barriers, challenges and themed feedback opinions of accessing primary care. Successively, primary care services can continue to strive to meet patient needs through responsive and reactive shared community  intelligence.

Considering this, we are calling out to residents of Staffordshire and Stoke-on-Trent to share their feedback experiences of accessing primary care services. Feedback items could include, small or large, positive or negative outcomes around:

1. Successfully accessing an appointment
2. Accessing digital appointments
3. Failed attempts to access an appointment
4. Obtaining appointments with suitable health professionals
5. Barriers that prevented you accessing primary care
6. Waiting times and delays
7. Communications

The Access to Primary Care survey can be accessed via the link below

https://engagingcommunities.researchfeedback.net/s.asp?k=160819527945